Age rules and kids policy at Arizona Grand Resort & Spa
Arizona Grand Resort & Spa is a family-friendly, all‑ages resort; children of all ages are welcome, and the property includes dedicated child facilities such as a children's pool and a 7‑acre Oasis Water Park. Guests must be at least 18 to check in, and an Adult Only Lap Pool is provided for quieter adult use.
In this guide
Who can check in and what age rules apply
The resort requires the person checking in to be at least 18 years old. That guest is responsible for the reservation and for any incidental deposit or identification requested at arrival.
Arizona Grand Resort & Spa is not an adults‑only property overall — it welcomes families and children of all ages — but it does offer some age‑restricted areas and services described below.
- Minimum age to reserve/check in: 18 years
- Service animals are allowed; other pets are not (service-animal cleaning fee may apply)
- A credit card, debit card, or cash deposit and government-issued photo ID may be required at check-in
| Policy item | Requirement |
|---|---|
| Minimum age to check in | 18 years |
| Pets | No pets except service animals (fee may apply) |
| Incidentals | Credit/debit card or cash deposit and ID may be required |
Children, pools and Oasis Water Park rules
Arizona Grand includes multiple pools (Sedona, Camelback, Mountainside) plus a 7‑acre Oasis Water Park with slides, a lazy river and a wave pool. The resort also maintains a dedicated Children's Pool and splash pad as part of the water‑park/resort‑fee inclusions.
Specific safety and entry rules apply inside Oasis Water Park to protect younger guests and manage attractions.
- All children under age 12 in Oasis must be accompanied by an adult.
- Slide Canyon Tower (thrill slides) has a 48-inch minimum height requirement.
- Children's water wings and swim vests are allowed and available to rent free; pool toys and motorized devices are not permitted.
- Only sealed bottles of water are allowed; outside food and beverage are not permitted inside the park gates.
| Feature | Requirement / note |
|---|---|
| Children's Pool & Splash Pad | Included with resort-fee wristbands |
| Oasis Water Park access | Included via wristbands (number based on room type) |
| Thrill slides | 48" height minimum for Slide Canyon Tower |
Resort‑fee inclusions and water‑park access
Arizona Grand charges a mandatory Resort Fee; that fee includes standard high‑speed Wi‑Fi, Athletic Club access, self‑parking, and complimentary Oasis Water Park wristbands. The number of included wristbands varies with the confirmed room type.
Guests arriving on check‑in day can often access Oasis earlier than their room (entry as early as 12pm subject to seasonal operation), and guests may continue to use the water‑park facilities on check‑out day after returning keys (11am check‑out) while storing luggage with Bell Staff.
- Resort‑fee inclusions: in‑room Wi‑Fi, Athletic Club access, self‑parking, and Oasis Water Park wristbands (number depends on room type)
- Check‑in day Oasis access: guests may enter Oasis as early as 12:00 PM (subject to seasonal operations)
- Check‑out day: guests may continue using Oasis after 11:00 AM check‑out; luggage storage available
| Included with Resort Fee | Notes |
|---|---|
| High‑speed Wi‑Fi | In‑room and property-wide |
| Athletic Club access | Guests 16+ may use the 20,000‑sq‑ft Athletic Club |
| Oasis wristbands | Number of wristbands based on room type |
Pools, hours and adult‑only spaces
Resort pools (Sedona, Camelback, Mountainside) are heated and open daily early morning to late evening. The Adult Only Lap Pool is a separate, quieter pool available specifically for adult guests.
Pool hours differ slightly between main resort pools and the Adult Only Lap Pool; the resort keeps pools heated to approximately the low 80s year‑round.
- Sedona, Mountainside and Camelback pools: typically open 6:00 AM–10:00 PM daily
- Adult Only Lap Pool: open 7:00 AM–10:00 PM daily
- Seven hot tubs around the property, plus a large hot tub within Oasis Water Park
| Pool/Feature | Hours |
|---|---|
| Sedona / Mountainside / Camelback | 6:00 AM–10:00 PM (daily) |
| Adult Only Lap Pool | 7:00 AM–10:00 PM (daily) |
| Oasis Water Park | Seasonal hours; check resort for current schedule |
Fitness, spa and age limits for wellness facilities
The Athletic Club is included through the Resort Fee and welcomes guests age 16 and above; it operates with its own posted hours. The Arizona Grand Spa offers treatment rooms and programs for adults and some teen services.
Spa policies require arriving early for appointments and observing cancellation rules; pregnancy massage is available for second‑ and third‑trimester guests only.
- Athletic Club: ages 16+; hours Monday–Friday 5:00 AM–8:00 PM, Saturday–Sunday 6:00 AM–8:00 PM
- Arizona Grand Spa hours: Mon–Thu 10:00 AM–5:00 PM, Fri–Sun 9:00 AM–6:00 PM
- Spa arrival & cancellation: arrive 15 minutes early; allow 12‑hour notice to avoid charges for cancellations
| Facility | Age guideline / note |
|---|---|
| Athletic Club | 16 years and older |
| Arizona Grand Spa treatments | Most adults; some teen/kids services reported by third parties |
| Couples' treatment rooms | Available (10 total treatment rooms at the spa) |
Dining, family meals and in‑suite dining
Arizona Grand is not an all‑inclusive resort: meals and drinks are pay‑as‑you‑go at on‑site restaurants and bars. The resort lists six eating and drinking venues ranging from casual poolside fare to a steakhouse and a coffee café.
Guest Suite Dining is available for in‑suite delivery from some outlets, and family‑friendly menus are common in the casual restaurants and the lobby café.
- On‑site venues include Lobby Grill, The Lobby Bar, Rustler's Rooste, Aunt Chilada's, Oasis Bar & Grill, and Marketplace Café
- Lobby Grill serves breakfast and all‑day dining; Marketplace Café offers Starbucks® beverages and pastries
- Oasis Bar & Grill provides poolside food and drinks — good for families at the water park
| Venue | Typical service |
|---|---|
| Lobby Grill | Breakfast & all‑day dining (6:30 AM–11:00 AM; 11:00 AM–10:00 PM) |
| Aunt Chilada's | Dinner (Sun–Thu 4:00 PM–9:00 PM; Fri–Sat 4:00 PM–10:00 PM) |
| Oasis Bar & Grill | Poolside meals & drinks (approx. 8:00 AM–5:00 PM) |
Room types and family sleeping arrangements
Arizona Grand is an all‑suite property. Suites come in multiple configurations, and many include sofa beds for children or extra guests. Examples of room names and their bed setups are listed below.
If you need extra wristbands for Oasis or have specific bedding needs, confirm those details with the resort or your booking agent at time of reservation.
- Deluxe Suite: 1 Double Sofa Bed and 1 King Bed or 2 Queen Beds and 1 Double Sofa Bed
- Suite, Golf View: 1 Double Sofa Bed and 1 King Bed or 1 Double Sofa Bed and 2 Queen Beds
- Room: 1 Double Sofa Bed and 1 King Bed
| Room name | Typical bed setup |
|---|---|
| Suite, with Sofa bed (Resort) | 1 King Bed and 1 Double Sofa Bed |
| Suite (Hospitality) | 1 King Bed and 1 Twin Sofa Bed |
| Grand Suite, Golf View | 1 Twin Sofa Bed and 1 King Bed |
