What’s included with your stay — and what costs extra
Resort charges a mandatory Resort Fee that covers high-speed in-room Wi‑Fi, self‑parking, Athletic Club access and included Oasis Water Park wristbands (number based on room type). Most other services—meals, spa treatments, golf rounds, cabana or day‑pass rentals, and some extras—are pay‑as‑you‑go.
In this guide
Resort fee: what it covers
Arizona Grand Resort & Spa charges a mandatory Resort Fee; included items are listed on the resort site and provided to guests at check‑in. The fee covers essentials that many travelers expect to be included, but it is not an all‑inclusive meal plan.
Included with the Resort Fee are high‑speed in‑room Wi‑Fi, off‑street self‑parking, Athletic Club access, complimentary warm‑up golf balls, USA Today on request, unlimited local/toll‑free/credit‑card calls, and guest wristbands for Oasis Water Park (the number of wristbands depends on your confirmed room type).
- High‑speed wireless internet in guest suites
- Self‑parking (no separate nightly parking fee)
- Athletic Club access (16+ for use)
- Complimentary golf warm‑up balls
- Oasis Water Park wristbands (quantity depends on room type)
| Item | Included? |
|---|---|
| Wi‑Fi | Yes |
| Self‑parking | Yes |
| Athletic Club access | Yes |
Pools, Oasis Water Park and rules
The resort includes multiple heated pools (Sedona, Camelback, and Mountainside), an Adult Only Lap Pool, seven hot tubs, and the on‑site Oasis Water Park — a 7‑acre water park with thrill slides, a lazy river and a wave pool. Resort guests receive Oasis wristbands through the Resort Fee; non‑guests may buy day passes or cabana rentals on select dates via third‑party services.
Water‑park rules and operations are set by the resort: pool areas are heated to the low 80s year‑round, children's water wings and swim vests are allowed (and available to rent at no charge), but outside food/beverage and pool toys (besides approved safety devices) are not permitted. On check‑in day you may access Oasis as early as 12:00 PM (subject to seasonal operation) and you can continue using Oasis on check‑out day after the 11:00 AM room check‑out (bell staff or vehicle storage available).
- Oasis Water Park features eight‑story thrill slides (Slide Canyon Tower has a 48" height requirement), lazy river, wave pool, splash pad, and a large hot tub
- Pools open daily (main pools 6:00 AM–10:00 PM; Adult Only Lap Pool 7:00 AM–10:00 PM)
- Sealed bottled water allowed; no outside food or motorized pool toys
- Children under 12 in Oasis must be accompanied by an adult
| Feature | Notes |
|---|---|
| Oasis access | Included via Resort Fee (wristband count by room type) |
| Slide height rule | 48" minimum for Slide Canyon Tower |
| Seasonal closure | Oasis closes for a short period in late December for slide work (see resort calendar) |
Rooms, in‑room amenities and included basics
All suites include standard in‑room Wi‑Fi as part of the Resort Fee; the property is an all‑suite resort (examples of room types: Deluxe Suite, Grand Suite, Suite, Suite, with Sofa bed (Resort), Suite (Hospitality), Room, Suite, Golf View and Grand Suite, Golf View). At check‑in you’ll be asked for a credit/debit card or cash deposit for incidentals and a government‑issued photo ID; the minimum age to check in is 18.
Housekeeping, toiletries and standard room furnishings are provided as typical for resort suites. For specifics about bed counts and layouts, see the room names: Deluxe Suite, Suite, Suite (Hospitality), Grand Suite, Grand Suite, Golf View, Suite, with Sofa bed (Resort), Suite, Golf View and Room. If you need connecting rooms or a particular bedding configuration request it in advance; the resort’s front desk handles room assignments subject to availability.
- Complimentary high‑speed Wi‑Fi included via Resort Fee
- Incidental deposit and photo ID required at check‑in
- Room types include Deluxe Suite; Grand Suite; Room; Suite; Suite (Hospitality); Grand Suite, Golf View; Suite, with Sofa bed (Resort); Suite, Golf View
| Room example | Typical bed setup (per listing) |
|---|---|
| Deluxe Suite | 1 Double Sofa Bed and 1 King Bed or 2 Queen Beds and 1 Double Sofa Bed |
| Room | 1 Double Sofa Bed and 1 King Bed |
| Grand Suite | 1 Twin Sofa Bed and 1 King Bed |
Dining, in‑suite dining and what costs extra
Arizona Grand has multiple on‑site dining outlets (Lobby Grill for breakfast and all‑day dining, The Lobby Bar, Aunt Chilada's, Rustler's Rooste steakhouse, Oasis Bar & Grill poolside, and Marketplace Café). These venues are a la carte; meals, alcohol and room service (Guest Suite Dining) are additional charges unless covered by a separate package you booked.
Marketplace Café serves Starbucks® beverages and pastries on a limited daily schedule; Lobby Grill has set breakfast and all‑day service hours. Expect to pay per item for food and drink; tips and taxes apply as with any restaurant. Private events, banquet catering and group dining rates are handled through the resort’s events team and are billed separately.
- Lobby Grill: breakfast and all‑day dining (hours listed on resort site)
- The Lobby Bar: evening bar menu and cocktails (typically opens in the afternoon)
- Aunt Chilada's and Rustler's Rooste: dinner venues with separate menus and charges
- Oasis Bar & Grill: poolside food and drinks (orders charged per item)
| Service | Included with room? |
|---|---|
| On‑site restaurants (Lobby Grill, Aunt Chilada's, Rustler's Rooste) | No — pay per order |
| Marketplace Café (Starbucks) | No — pay per order |
| Guest Suite Dining (room service) | No — pay per order |
Spa, Athletic Club, golf and other pay‑as‑you‑go services
The Arizona Grand Spa has a menu of treatments (massages, facials, body scrubs, etc.) and specific hours; spa treatments, saunas or specialty packages are charged separately. Guests are asked to arrive 15 minutes before appointments and must give at least 12 hours’ notice to avoid charges for cancellations or reschedules.
The Athletic Club is included via the Resort Fee and welcomes guests age 16 and over during posted hours. Golf is available on the on‑site 18‑hole course; while the Resort Fee includes complimentary warm‑up balls, green fees, cart rentals and club rentals are separate charges and handled by the golf shop. Other activities such as indoor pickleball, private lessons, courts, club rentals, day‑pass access for non‑guests, and event space rental are billed separately.
- Arizona Grand Spa: appointments charged per service; spa hours listed on resort site
- Athletic Club (20,000 sq ft): access included via Resort Fee (minimum age 16)
- On‑site 18‑hole golf course: green fees, carts and club rentals are additional
| Service | Included with Resort Fee? |
|---|---|
| Spa treatments | No — pay per service |
| Athletic Club access | Yes (included) |
| Golf rounds and cart rental | No — pay per use |
Parking, transport, policies and extra fees to expect
Self‑parking is included with the Resort Fee; the resort also offers valet parking—check current property policies for availability and any separate charges. There is no hotel shuttle to Phoenix Sky Harbor Airport; the resort recommends taxis or rideshare services. A shuttle to Arizona Mills Mall has been reported by third‑party sources but is not confirmed on the resort’s official site.
Expect an incidental deposit at check‑in (credit/debit card or cash). The resort does not accept pets except for service animals (a service‑animal cleaning fee is noted in some sources). If you plan to bring a service animal, notify the resort in advance to confirm documentation and any applicable cleaning fee.
- Self‑parking included via Resort Fee; valet may be available (check at front desk)
- No airport shuttle—use taxi or rideshare; Sky Train/light rail can connect from PHX terminals to the Valley Metro rail network
- Credit/debit card or cash deposit required at check‑in for incidentals; photo ID required
| Policy | Key point |
|---|---|
| Check‑in/out | Check‑in 4:00 PM (rooms guaranteed by 6:00 PM); check‑out 11:00 AM |
| Minimum age to check in | 18 years |
| Pet policy | No pets except service animals (service‑animal cleaning fee reported) |
